TERMS & CONDITIONS
The following terms and conditions apply to all transactions on "Trailer Park Trash" (the “Website”) and your use of the Website itself.
Trailer Park Trash T-Shirts is the trading name of a company based in Northern Ireland .
In these terms “we” refers to Trailer Park Trash T-Shirts and “you” and “your” refers to any visitor to the Website or any Trailer Park Trash T-Shirts customer.
HOW DO I PAY?
Our secure buying system is authorised via PayPal, one of the most respected web payment systems; as used on Ebay. Choose your design/style/colour/size and click the add to cart button. You will be taken to the payment page. We use the PayPal system which takes payment directly from your bank a/c via your card details. U.K postage is included. If you decide to cancel during the process, you will go to a cancellation page so you can be certain your order is not proceeding. You do not have to a PayPal account to make a transaction.
HOW LONG WILL IT TAKE FOR MY T-SHIRT TO ARRIVE?
Orders are normally dispatched within 5-7 working days after payment. You will be notified if there is any problems or delays.
If you need it for a special occasion then please allow us reasonable time to process the order i.e. a couple of weeks notice at least. If it's a t-shirts emergency, then contact us and we will do our best to meet your needs!
HOW DO YOU SEND MY PURCHASE?
All orders are sent via 1st Class Royal Mail. Please note that First Class Mail is not trackable.
Overseas orders are sent out Airmail Royal Mail. When ordering from overseas, you may be subject to import duties and taxes that are levied once the package reaches your country.
* Additional expenses from import duties and taxes may be applied upon arrival.
Where free delivery is applicable, goods will be posted second class.
MY ORDER HASN’T ARRIVED?
In the event that any items are lost or damaged during transit, please email us immediately:[email protected]
Royal Mail require 15 working days (from the postal date) before they consider an item lost. It is also worth checking with your local Post Office to see if they are holding the parcel.
- Your item will by dispatched to the address used at check out.
- We are not responsible for items sent to an incorrectly supplied address.
- We are not responsible for items you forget to collect it in time from Royal Mail. Item(s) returned to us will incur an additional fee for re posting.
Returns General
We can only accept items returned to us within 7 days from the date your order was delivered. All items must be returned to us before a refund or replacement is issued. Please don’t use scissors to open your package, you are able to just tear the packaging open. Returns with scissor marks will not be accepted. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale. Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains. Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect. A polite request, please fold returned items neatly before sending them back to us.
How do I return an item?
Please complete your returns form which can be found on the reverse of the invoice which will have arrived with your tee. Please make sure you fill in all your details as required so that we can link your return with your original order, if you have misplaced this; please contact our customer service team who will e-mail you a replacement.
Package up your returned item carefully and stick the returns address label from the front of the invoice to your parcel. Please note this returns label is just an address label and does not cover any postage costs.
Returned item(s) are your responsibility until it reaches us, for your own protection, we do recommend that you send the parcel using a delivery service that insures you for the value of the goods such as Royal Mail Recorded Delivery.
As soon as we receive your returned item we will organize the exchange or refund for you and email you to let you know that this has been arranged.
All postage is non-refundable.
I have received a faulty item
If the item you received is faulty, please accept our sincere apologies for the inconvenience. Please e-mail [email protected] quoting your name, order number and details of the product received. We will then advise on how to proceed. You have 7 days from receipt of the faulty item to return it to us.
I have received an incorrect item
If the item you received is not what you originally ordered, please accept our sincere apologies for the inconvenience. Please e-mail [email protected] quoting your name, order number and details of the incorrect product received. We will then advise on how to proceed. You have 7 days from receipt of the incorrect item to return it to us.
Where do I send it to?
Go Guerrilla
17 Mount Michael Park
Belfast
BT8 6JX
Wholesale/corporate
All our t-shirts are available to buy wholesale. T-shirts sizes Small - XX Large, and women's fit Small - XX Large (see size chart for more more info). Our current colour selection is Irish Green and black.
Unlike other suppliers, we offer a mixed order selection with a minimum order 25 t-shirts. As with all our products, we offer worldwide distribution.
Discount codes and vouchers
If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.
Distance Selling Regulations
Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from Trailer Park Trash T-Shirts for a full refund. This does not apply to items that cannot be returned for hygiene reasons or have been unsealed. Order cancellations must be made in writing, quoting your name, address and order number, within 7 days of delivery of your item(s) by post to the address above. Once you have canceled your order, the goods should be returned to the same address, in their original condition, within 7 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Special Conditions
Trailer Park Trash T-Shirts will not accept any responsibility for any variation in shade, material or composition shown within our website. Canceled orders are only permitted with prior authorization of Trailer Park Trash T-Shirts. We have the right to refuse to accept a canceled order for any reason and as such the customer is responsible for all cost and the items are deemed non-returnable for any reason.
Website colours should be used as a guide only.
INTELLECTUAL PROPERTY RIGHTS
The rights in the designs and the content of this Website are owned by Norn Iron T-Shirts. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute or display any part of this site without permission. All commercial product licenses and rights are owned by Trailer Park Trash T-Shirts © 2010.
FEEDBACK
We want to ensure that your experience shopping with us is a happy one. We want to know how we can make this experience better for you so, if you have any comments or suggestions, we want to hear about them. Please email [email protected] and we’ll email you back.
RIGHT TO ALTER TERMS & CONDITIONS
We reserve the right to alter these terms and conditions without notice from time to time.
© Trailer Park Trash T-Shirts 2010
